Uninstall FAQs

Here, we cover FAQ our customers have when uninstalling Fami360.

1. How do I uninstall Fami360?

Look for Fami360 in the installed apps list on your child's phone. This is different for iOS devices and Android devices. Look for the uninstall option and tap on it.

2. Will I still get device data after I uninstall Fami360?

No, you won't get device data after Fami360 is uninstalled. You will have to reinstall Fami360 to get device data again.

3. Will my Fami360 account get deleted after I uninstall Fami360?

No, your Fami360 account doesn't get deleted after you uninstall Fami360 from your child's device. You still own it and can access it. You just won't get updated data from the device anymore.

4. I'm having trouble uninstalling Fami360. What do I do?

Please get in touch with our customer care team. We'll walk you through the process.

Have any other uninstall-related queries? Please reach out for personalized assistance!